Terms of Service
SHIPPING POLICY
For US orders, our average shipping time is 10-15 business days from the date of fulfillment. However, please note that shipping times can vary depending on your location. For remote areas, shipping may take between 12-17 business days.
REFUND POLICY
Thank you for choosing Zephyr products. We appreciate your trust in us. However, we regret to inform you that we do not offer refunds on our products/services at this time. If you have any questions or concerns, please email us at shopzephyr@skiff.com
PRIVACY POLICY
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.